Online Member Services
Information in Real Time, Anytime, Anywhere
Offer your golfers the increased convenience of online services and increase customer service and staff efficiency with Online Member Services software. Seamlessly integrated with Active Network, Golf’s Tee Sheet Reservation software, online access enables guests and members the ability to view bookings, scoring history and statements as well as book tee times online.
Features
Member Online Privileges & Online Statements
- Improve customer access by assigning guest and member booking privileges – control customization and users ability to see their scoring history and statement detail
- If assigned, members have the ability to view the tee sheet complete with the members playing, allowing them to book next to friends or associates
Internet Booking
- Extend the reach of your information through the Internet with the tee time booking engine on course-branded website, allowing users to book and view reservations remotely
- Tailor your portal with multi-tier access (members vs. general public)
- Customize users fields, including days out, hour and time scope, 18 or 9 hole booking, valid grouping sizes, power cart defaults, member/guest bookings privileges.
- Customize search results for guest or member with only applicable times being displayed
- Operate in real time with automatic updates sent directly to your tee sheet
Benefits
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Management
- Increased staff efficiency
- Updates in real time
- Extend the reach of critical information
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Staff
- Tee sheet updates in real time
- Eliminates over bookings
- Spend more time with members, less on administration
-
Customers
- Book and view reservations remotely
- Customized member access, including relevant tee times
- Faster, convenient service
Customer Quote
“We're up 7%. In part, it is due to the fact that people are utilizing online bookings more, so our staff has more time to talk to people in the golf shop and spend a little bit more time sourcing out what their needs are when they are here.”
John Lehman
Northlands Golf Facilities Manager, District of North Vancouver